Role & Capabilities- No participant option

Support has been upgraded!



The Support Forum is closed. Not to worry!  Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.

Premium Support

Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?

Please open a Support Ticket in your user account.

Click here to open a support ticket.

Free Support

Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.

Please open a new support topic in the WordPress support forums for Connections.

Click here to open a support topic.

This topic is: resolved

Tagged: , , ,

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • 11/28/2018 at 10:28 am #478107
    Kara Krohn
    Participant

    Hi Steven – We are using Gridder for a directory on our site. When a new user is added to our site their default role is participant. Since there is not a role labeled participant within the Role & Capabilities section of Connections they are unable to see the directory.

    Is there a way to make this work? We don’t want to have to manually go in and edit every users Site Role since we will have over 700 users.

    Thanks,
    Kara

    11/28/2018 at 11:07 am #478113
    Steven Zahm
    Keymaster

    @ Kara

    Your “Participant” role sounds like the dynamic role that bbPress adds. Are you using bbBrees? If you are, that is a dynamic, secondary role. By default the user should also be assigned to the “Subscriber” role which you can use to configure access in Connections.

    Hope this helps, let me know.

    11/28/2018 at 12:13 pm #478127
    Kara Krohn
    Participant

    Steven- We are using BBPress – the options to assign roles are: Keymaster, Moderator, Participant, Spectator and Blocked. So Subscriber is not an option. Any ideas on how to make this work?

    11/28/2018 at 12:38 pm #478130
    Kara Krohn
    Participant

    Sorry Steven please disregard my last post. For some reason WordPress is not assigning new users any role at all even though we have the default set to subscriber in General/Settings/Default User role. Looks like is an issue within our site that needs to be corrected which will then in turn make the directory viewable.

    Unless you have an idea of why WordPress is doing this I think you are off the hook for guidance.

    Thanks.

    11/29/2018 at 8:53 am #478172
    Steven Zahm
    Keymaster

    @ Kara

    How are users registering to become site members?

  • Author
    Posts
Viewing 5 posts - 1 through 5 (of 5 total)

You cannot reply to this support topic. Please open your own support topic.