The Support Forum is closed. Not to worry! Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.
Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?
Please open a Support Ticket in your user account.
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Please open a new support topic in the WordPress support forums for Connections.
Hi, Steve. I just renewed cMap and Widget Pack. The receipts show current version of cMap is 4.0 and widgets is 1.2. My running versions are cMap 3.0.3 and widgets 1.1.2. Do I need to manually install the renewal zips (I have downloaded them) or will the running code be automatically updated? If I need to do it, do I uninstall the running code first or just deactivate it? Thanks, Joe
Thanks for the renewals! Upgrading from cMap 3.x to 4.0 is manual. Deactivate and delete the current version and then install the update. After you do that, you can enter this on the Connections : Settings admin page under the Licenses tab. After you do, anytime an update to cMap is release, WordPress will notify you and allow you to update with a single click. The Widget Pack has not yet been updated to include in-admin updating support. This will be included in the next update.
Hope that helps!
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