The Support Forum is closed. Not to worry! Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.
Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?
Please open a Support Ticket in your user account.
Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.
Please open a new support topic in the WordPress support forums for Connections.
Hello, I need to renew a template – the cMaps template – for a client. He’s got version 3.03. I see that the most current version is now 5.1. Should I just buy version 5.1? Then, how do I upgrade it?
You can download the update from your purchase history but before you can you must renew your support license. You can do this by clicking on the Renew link under the Licenses tab for cMap.
After you renew your support license you will be able to download the latest version of cMap. To update the old version on your site, simply deactivate and delete it and install the new version.
So your client can receive inadmin updates of cMap you should enter their support license key on the Connections : Settings admin page under the Licenses tab. After you activate the support license key on your client’s site, they will receive update notices and an option to apply updates right on their Plugins admin page like other plugins.
Hope that helps!
You cannot reply to this support topic. Please open your own support topic.