Support has been upgraded!
The Support Forum is closed. Not to worry! Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.
Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?
Please open a Support Ticket in your user account.
Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.
Please open a new support topic in the WordPress support forums for Connections.
12/09/2013 at 4:38 am #274977
I’m trying to use the exert plus template for my site here
I only want a few paragraphs of text and then the ” read more bit to show up”
when a user of the site clicks on the profile.
for your interest the shortcode im using is
[connections category_in='16' template=""excerpt-plus"]
one lost newbie :)12/09/2013 at 4:48 am #274978
oops I forgot to mention I am trying to use the
<!–more–> tags but they dont seem to be making any difference.12/09/2013 at 5:24 am #274979
I think i am nailing this down. My website uses a page builder called SI page builder.
there seems to be some kind of conflict with my themes page builder.
on my test page
it displays how I want using the short code below
[connections category='16' template="excerpt-plus"]
yet when that exact code cut/copied is placed into the text box on the theme builder on the page i want it to appear it looks like this.
any ideas ?12/09/2013 at 1:10 pm #274989Steven ZahmKeymaster
Well I see a few big issues…
The page builder text box seems to be stripping out links such as the person’s name and the read more link.
It also seems to be stripping out the content.
Honestly, never seen anything like this before. I think only the support for the SI page builder.
I tried searching for it, so I could see if there are known issues with shortcode output in its text box, but I could find it.12/10/2013 at 5:20 am #275064
thanks so much for getting back to me.
I have done a temporary work around just to disable the page builder and go with generic wordpress page. this has created some strange things with the page layout ( width etc) but it does now render your plugin correctly.
I will contact my web developer Naummeer to see if you he has any better options. thanks for looking into this for me
Brent12/10/2013 at 11:56 am #275069Steven ZahmKeymaster
Ok, good luck. If it ends up being someting I do have to change, let me know and I’ll look into it.12/10/2013 at 4:03 pm #275108
No the work around got us out of trouble. disabling the page builder and rebuilding the page in the wordpress default seemed to do the trick.
Must be a nightmare for you plugin developers with all the elaborate themes on the market these days.
Just for your interest the theme was EDU by smooth themes and the page builder was mentioned in the previous post.
lets consider this resolved :)
thanks again for your time and developing such a great plugin
hope you have a great xmas break
You cannot reply to this support topic. Please open your own support topic.