The Support Forum is closed. Not to worry! Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.
Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?
Please open a Support Ticket in your user account.
Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.
Please open a new support topic in the WordPress support forums for Connections.
I added the wrong template to my cart and didn’t notice until I had checked out. Any chance I could exchange it? I purchased Tile Plus, but meant to purchase Market.
Sure. I made the exchange and resent a new sales confirmation email with the download link. Let me know if you do not receive it.
You cannot reply to this support topic. Please open your own support topic.