The Support Forum is closed. Not to worry! Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.
Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?
Please open a Support Ticket in your user account.
Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.
Please open a new support topic in the WordPress support forums for Connections.
Logged into my account today to make sure I had the latest addition of CSV import and my account is showing that I have not purchased anything. When in fact I have purchased link, csv import, and market template. Can you let me know what is going on.
For some reason your account didn’t have a user role assigned. I addressed the issue so you should not be able to view your purchase history. Apologies for the inconvenience.
You cannot reply to this support topic. Please open your own support topic.