Profile pictures gone in IE11

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Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • 05/03/2017 at 9:57 am #421736
    Karl Olszewski
    Guest

    Hi

    As of last Friday (28 April 2017) the profile images on my Connections aren’t diaplaying in Internet Explorer 11. They do still appear in Chrome though. I’ve tried the JAVA tickbox in the admin console but still no images.

    If I copy the image info from the code and use it in the address bar, the image appears in IE11, so it appears to be something with the way Connections is displaying them.

    Running WordPress 4.7.3 with Connections 8.6.4

    05/03/2017 at 10:39 am #421744
    Steven Zahm
    Keymaster

    @ Karl

    Can you please share a link to the directory page with the trouble?

    What changes have you made to your site on or prior to the 28th, such as plugin installations/updates?

    05/04/2017 at 11:08 am #421845
    Mark
    Guest
    This reply has been marked as private.
    05/04/2017 at 11:37 am #421848
    Steven Zahm
    Keymaster

    @ Karl

    The 1x is not the problem. The srcset is a “new” (actually well supported for a while now) standard syntax to support responsive images. IE11 does not support this natively. This support is adde by Connections using the Picturefill polyfill.

    If the image URL/s are correct and the images do display when manually typed in the browser address by this indicates that either Picturefill is not being loaded on the page any more or more likely since this just happened. Another plugin or theme update is causing a fatal javascript error on the page, effective breaking all javascript after the error. You can check browser’s console (F12 and click the Console tab) for errors.

    You can also try the the theme and plugin conflict tests:

    Hope this helps!

    05/08/2017 at 9:16 am #422176
    Karl Olszewski
    Guest

    Hi Steve

    I’ve tried a couple of other themes and the issue still remains in IE11.

    Thanks

    Karl

    05/08/2017 at 10:23 am #422179
    Steven Zahm
    Keymaster

    @ Karl

    And what about the:

    • This reply was modified 6 years, 4 months ago by Steven Zahm.
    05/09/2017 at 4:27 am #422240
    Karl Olszewski
    Guest

    Hi Steve

    Found the issue, when I un-check the ‘Display intranet sites in compatability mode’ in Compatability View Settings, the images came back.

    Thanks

    Karl

    05/09/2017 at 9:14 am #422267
    Steven Zahm
    Keymaster

    @ Karl

    Ahhh… yes, that compatibility mode. Forgot about that thing. If I remember there’s an icon in the address bar too which can toggle it on/off. Compat mode basic turns IE back to version 6. Anything remotely modern will generally have issues… but in corporate environments with those legacy ActiveX webapps it’s needed.

    Just an fyi… WP 4.8 will be dropping support for many older versions of IE 8, 9, and 10 so core WP admin stuff could stop working or be buggy in IE11 with comaptibility mode on.

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Viewing 8 posts - 1 through 8 (of 8 total)

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