Profile image not appearing

Support has been upgraded!



The Support Forum is closed. Not to worry!  Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.

Premium Support

Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?

Please open a Support Ticket in your user account.

Click here to open a support ticket.

Free Support

Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.

Please open a new support topic in the WordPress support forums for Connections.

Click here to open a support topic.

This topic is: not resolved

Tagged: , , ,

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • 05/16/2013 at 3:58 pm #260129
    Damon DeCrescenzo
    Participant

    I love the plugin, thanks!

    I uploaded my first record, and uploaded a jpg with it. I cannot see the imae from the Manage tab, or on the front-end of the site ( http://thecreditprosintl.com/development/about-us/meet-the-team/ ) but i can see it Within the record details when i drill down into the record in the manage tab.

    Any advice?

    05/17/2013 at 5:17 pm #260239
    Steven Zahm
    Keymaster

    @ Damon

    Yep, there are some problems here … I think the source of which is the theme, but it is hard to tell for certain.

    It appears that the theme has two versions of jQuery being loaded from the Google AJAX Libraries. I would remove them completely from the header.php file of the theme. Having them will just cause you a lot of trouble with plugins.

    You’ll have to remove both instances of where jQuery is being set in no conflict mode. The one time it is called, it is being called before jQuery is even loaded which is causing a fatal error which is causing JavaScript to stop running which is affecting other plugins as well.

    Once you clear that up, things should work fine.

  • Author
    Posts
Viewing 2 posts - 1 through 2 (of 2 total)

You must be logged in to reply to this topic.