The Support Forum is closed. Not to worry! Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.
Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?
Please open a Support Ticket in your user account.
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Please open a new support topic in the WordPress support forums for Connections.
I just bought the template cmap but it looks horrible in my page:
Everything is to right, with a big disorder, nothing to do with the example of the template I bought.
Can you help me set it ups exactly as your template.
See this FAQ. Specifically the top section about removing the
<pre> HTML tags from around the shortcode. After you do, the template will look like it should.
I highly suggest reading this QuickTip that covers a couple basics when working with shortcodes for any plugin, not just Connections.
Hope that helps!
Uppsss so sorry, I did the typically copy paste and added that code without knowing.
It worked, thanks!!!
No problem, it happens :) Great to hear it’s working!
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