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- This topic has 6 replies, 2 voices, and was last updated 10 years, 4 months ago by
Daniel.
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AuthorPosts
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03/19/2016 at 1:17 pm #369759
Daniel
GuestHi
we launched our new site in February and are quite happy with the Connections extension and the cMap template.
However, if I make changes to the cMap detail view of our members, it has no effect at all. I can change the pixel size of the photos, but they remain the same size. I wanted to add a logo and notes to some entries, but these don’t show up either.
What could be the problem?
03/21/2016 at 10:24 am #369872Steven Zahm
Keymaster@ Daniel
Can you share a link to an entry which you have made edits to which are not showing?
Possible causes…
- Are you using a page caching plugin or server level page caching. If you are, try flushing the page cache.
- Did you use the Template Customizer feature in cMap to hide the display of the logo and notes in the detail/profile/ view?
03/22/2016 at 10:14 am #369956Daniel
GuestHi Steven.
This is one link:
http://gewerbewipkingen.ch/mitglieder/name/schuerz-brillen-kontaktlinsen/
Added larger picture, which should have the width of the entry column, and logo not showing. I checked again, logo is enabled…
03/22/2016 at 11:07 am #369958Steven Zahm
Keymaster@ Daniel
Ok, when in the Template Customizer, the list view and the detail/profile view are configured separately. When in the Template Customizer, click the name of any entry to switch the Template Customizer to the detail/profile view. Now make your changes and then click the save and publish button. Does that resolve it?
04/13/2016 at 3:40 am #372500Daniel
GuestThis reply has been marked as private.04/13/2016 at 9:07 am #372537Steven Zahm
Keymaster@ Daniel
Go to the Connections : Settings admin page, click the General tab and scroll down to the Single Entry Template option and disable it. I suspect you enabled this option by mistake and if you did, disabling it should resolve the issue.
Hope that helps, let me know.
04/13/2016 at 12:41 pm #372539Daniel
GuestThat did the job :-) Thanks so much :-)))
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