The Support Forum is closed. Not to worry! Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.
Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?
Please open a Support Ticket in your user account.
Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.
Please open a new support topic in the WordPress support forums for Connections.
Hi Support, I just added two new entries today to my Neighborhood Helpers Directory but it is not showing up. It shows up in the Dashboard area under Manage but not on my web page at: http://www.treyburn.org/neighborhood-helpers/.
Thanks for you help!
After you add an entry make sure to clear your W3TC page cache.
Hope that helps!
Hi Steve – I did that and just tried again but unfortunately it did not help. I just noticed something and this is probably the issue! For some reason my Connections Form and Link on my Plugin page is now showing yellow – License is not active! I did install a recent version – doesn’t my license transfer over?
I notice this says resolved but it is not. Also I just found in my licenses section – “License activation limit has been reached.” Your quick reply is always appreciated – we went live yesterday and I’m a bit frantic as I cannot add any new entries.
You cannot reply to this support topic. Please open your own support topic.