Pro Pack no longer goes by WordPress Update

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The Support Forum is closed. Not to worry!  Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.

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Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • 08/13/2014 at 9:56 am #300754
    Guido Steinberg
    Guest

    Hello, since the new update of WordPress 3.9.2 is the Pak no longer correct, the following message appears Error:
    TypeError: this.getDoc (…) is undefined
    Source File: http://gesundheit-arnsberg.de/wp-includes/js/tinymce/tinymce.min.js?ver=4021-20140423
    Line: 9

    Is there an update otherwise the package for me no longer useful.
    Please write to info@steinberg-design.com. Thank you

    With best regards,
    Guido Steinberg

    08/13/2014 at 11:22 am #300772
    Steven Zahm
    Keymaster

    @ Guido

    I do not understand … this is not a Connections error. I went to your site and all the pages I could find with Connections on it seems to be working just fine. Additionally, on all the pages I checked, none show the error you listed. Is this page occurring in the admin or somewhere else? If it is, I suggest deactivating plugins, other than Connections, until the error goes away. It is likely that plugin causing the error.

    Hope that helps!

    08/14/2014 at 9:13 am #300863
    Guido Steinberg
    Participant

    I only get the error in the dashboard when i try to enter connection and add data into the text fields.
    WP has changed the TinyMCE editor and I presume that getDoc() function has changed and now triggers this error.
    I am using Version 0.8.14, Is there a new version available?

    08/14/2014 at 10:11 am #300869
    Steven Zahm
    Keymaster

    @ Guido

    Yes, I am aware that WP changed TinyMCE and Connections was updated and brought into alignment back on June 2nd/6th with versions 0.8.10 and 0.8.11.

    Connections 0.8.14 is the most recent and compatible with WP 3.9.2.

    Although it may be possible that there is some bug in Connections which is only affecting your setup. It is still more likely that the source of the error is being caused by another plugin even if that may seem unlikely. Other plugins, if not update date such as TinyMCE Advanced, Mail Poet and Advanced Custom Fields can cause this error on other pages. That is why I suggested deactivating all other plugins, so that possibility can be eliminated. It is part of troubleshooting the issue.

    Another quick question, what other Connections extensions and templates do you have installed and what version numbers? Form and/or Link specifically. I’m fairly certain they can not cause the error in the dashboard but I’d like to establish that you have the latest versions installed to eliminate them as a possibility.

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