Plugin has "disappeared" from WP menu

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This topic is: resolved

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Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • 04/02/2018 at 10:09 am #457442
    Cynthia Leonard
    Participant

    We’ve had Slim Plus installed and working successfully for years now at http://www.stjoseph-baden.org. Today I got an email from my client stating the plugin had vanished.

    When I logged in, the Connections Slim Plus still showed in the plugin directory, but was deactivated. It wouldn’t let me reactivate, so I uninstalled/reinstalled it.

    It’s activated, but the menu item won’t show up in the left sidebar menu in the WP dashboard.

    Help?

    04/02/2018 at 10:25 am #457445
    Steven Zahm
    Keymaster

    @ Cynthia

    It does appear both Connections and the Slim Plus template are active when I visit your site. Perhaps another plugin is hiding the admin menu??? Please try this:

    Hope this helps! Please let me know.

    04/02/2018 at 10:29 am #457446
    Cynthia Leonard
    Participant

    Hi Steve,

    I just got them both working – the core plugin needed to be reinstalled too.

    Question – did you happen to update the plugin recently? I have an auto-updater running on the site, and though it rarely give me problems, once in a blue moon an auto-update will mess up a feature. I’ve configured it just now so the Connections plugins will always require a manual update, but it would be good to have confirmation that was the likely culprit. My client swears they didn’t delete or deactivate anything. :)

    Cindy

    04/02/2018 at 11:08 am #457448
    Steven Zahm
    Keymaster

    ** Cynthia**

    Great to hear your have it working now. I had initially wondered if the issue was that the core Connections plugin was not installed, but when I visited the site, it was. I guess you had already installed Connections again.

    The 8.16 version was just released on 3/30 … Connections is updated pretty frequently sometimes as much as 2–3 times a month.

    Hope this helps!

    04/02/2018 at 11:56 am #457449
    Cynthia Leonard
    Participant

    Hmmm…yeah, that sounds like an auto-update issue. I’ll be updating manually from now on. Thanks for your help and quick responses on this issue!

    Cindy

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Viewing 5 posts - 1 through 5 (of 5 total)

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