Plugin Download not possible – Payment shows pending

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Viewing 2 posts - 1 through 2 (of 2 total)
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    Posts
  • 06/30/2015 at 9:26 am #339070
    TE
    Participant

    Hi Steve,

    yesterday we bought 2 extensions on your site connection-pro.com and paid directly with paypal. However, we cannot download the extensions.

    Can you please release the download as we need the extensions quite soon and thought paypal wouldnt need any processing time?!
    Extensions were bought with the this account.

    • CSV Import Extension
    • Widget Pack

    Best,

    Arne

    06/30/2015 at 9:37 am #339078
    Steven Zahm
    Keymaster

    @ Arne

    I was literally just looking into this… Sems PayPal didn’t respond back the payment was completed. I verified payment and corrected the issue. You should have just received your sales confirmation email with the download links. PLease let me know if you did not receive it. Apologies for the trouble!

    Oh, I checked the contact form, it work for me… I wonder if the web host had a failure of some sort. That would account for both the PayPal failure and contact form failure.

    Let me know if you need any further assistance.

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