[James Sheen]

I use connections directory, with cmap. I have found a problem at the moment, that the logos or images are not uploading into a new entry.

The image is 71.6kb, so its not going to break the bank, but its so frustrating that this will not “take”

As well as this, when i go to “manage” the directory, i

ERROR: No editor could be selected.

repeated at the top of the page.

As this is for a paid entry into my database, I need it to work correctly.

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[Steven Zahm]

@ James

The issue is a server related. You need to have at least the GD image library installed. This library is nearly universally install on all web hosts so you McWilliams have to contact them to have them install it for you.

Hope this helps, let me know.

[James Sheen]

Hi

I have spoken to my web tech guys and this is their reply

I the GD library is actually on the server already, It’s strange that this connections plugin does not use the WordPress image library.

I’ve attempted to upload an image, it was physically uploaded to the server (http://welovebse.com/wp-content/uploads/connections-images/logic-design-consultancy-3/logo-square.png) but then when I save the Entry in the admin image is then not saved against the listing in the database. I also could not see any ‘image related errors’ in the error log when I attempted this.

[Steven Zahm]

@ James

RE: It’s strange that this connections plugin does not use the WordPress image library.

Actually Connections utilizes the WP core image processing functions. I do believe the error you are seeing is from the WP core. I’d have to dig into to the code to confirm that though.

Where WP core and Connections differs is WP will serve full sized images instead of smaller cropped images if it is unable to make them. Image uploading a couple multipl meg pictures to post, instead of sizing them down, WP will simply serve the full image which is rather inefficient.

Because Connection can show quite a few entries on a single page, it will never serve the full sized image, only the smaller cropped versions.

Let’s try this…

Navigate to the Connections : Tools admin page and click the System Info tab. Scroll to the bottom and generate a secret remote viewing link. Copy that link and reply back to with as a private reply so I can take a look.

Another item to try, upload a JPEG version instead. Do you still get the error message?

And, out of curiosity, navigate to the Media Library and click one of your larger images. Does the “Edit Image” button appear? If it does, click it. Can you rotate/flip/crop the image?

[James Sheen]

This reply has been marked as private.

[Steven Zahm]

@ James

RE: system info

According to the system info, PHP is reporting that GD is not installed. If your web tech guys said it was, then perhaps it is not configured properly. Since you we able to upload images into Connections at one point, perhaps a server or PHP upgrade has occurred which broke GD for you.

RE: Regarding the Edit image function, that is not set on my platform.

That helps to reaffirm that GD is not installed or functioning correctly. You should see this. Doing a quick PageSpeed Analysis on the site, it does show that there are a couple hires images being served (possible many, I only checked a single page), this could be due to WP was not able to create the properly size images and is instead is serving the original uploaded hires version which is hurting the page load time a little. On high speed connections it is probably not that noticeable, but on a mobile device it would be.

Hope this helps, let me know.

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