Photos Don’t Show After Upload?

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This topic is: resolved

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Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • 06/11/2018 at 7:13 pm #465289
    Sergio Garcia
    Participant

    Uploaded photo via connections, but photo does not show up on profile and does not show up on back end when re-attempting. Please help. Thanks!

    06/11/2018 at 8:00 pm #465293
    Steven Zahm
    Keymaster

    @ Sergio

    When you add the photo/logo, do you mean on the admin Add/Edit pages?

    06/11/2018 at 8:38 pm #465294
    Sergio Garcia
    Participant

    Yes, but also when I “switch to” using different users.

    06/11/2018 at 8:57 pm #465295
    Sergio Garcia
    Participant

    I went to the cpanel to create a folder for manual photo insertion. This stood out:

    Could not create directory “XXXXXX-XXXXXX” in /home/XXXXXXX/XXXXXXX.com/wp-content/uploads/connections-images: Disk quota exceeded

    Could this be an issue with the amount of connections? Or something else connections related? We have plenty of disk space.

    06/11/2018 at 9:23 pm #465296
    Steven Zahm
    Keymaster

    @ Sergio

    Disk quotas would be something the web host controls, not something Connections can control. You might want to contact your web host about that message.

    When you add an image to an entry, what happens, exactly, after you click the add/update button?

    06/11/2018 at 9:28 pm #465297
    Sergio Garcia
    Participant

    It goes back to the main connections area as it always does, but it doesn’t save the picture. Everytime we go back to the connection profile, front end or back end, there is no picture there. It’s also not in the cpanel where it should be.

    06/12/2018 at 8:27 am #465360
    Steven Zahm
    Keymaster

    @ Sergio

    There are no warning or error notices presented to you? If there are, what are they?

    06/27/2018 at 1:08 am #466379
    Sergio Garcia
    Participant
    This reply has been marked as private.
    06/27/2018 at 10:02 am #466425
    Steven Zahm
    Keymaster

    @ Sergio

    Great to hear this is resolved! What was the issue?

    06/28/2018 at 5:25 pm #466511
    Sergio Garcia
    Participant
    This reply has been marked as private.
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Viewing 10 posts - 1 through 10 (of 10 total)

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