Photo Misbehavior

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This topic is: resolved

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Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • 04/15/2013 at 10:31 pm #257204
    Gayle
    Guest

    I deactivated Connections & Connections CSV to check a conflict with another plugin (there wasn’t one), but when I reactivated both, the profile photos on the site will not load. The photos are a-ok in the dashboard/manage complete list but not shown on individual entries. I tried ‘removing’ photo and re-uploading without success. Any thoughts on what havoc I have caused and more importantly, how to fix it? Thanks.

    04/16/2013 at 9:05 pm #257290
    Steven Zahm
    Keymaster

    @ Gayle

    Sounds like a JavaScript error being caused by another plugin or the theme. I would need to see your directory to know for certain and offer a possible solution.

    04/16/2013 at 11:23 pm #257306
    Gayle
    Guest

    How do I give you this information? (Sorry, I’m not really code-literate.)

    04/17/2013 at 12:54 pm #257347
    Steven Zahm
    Keymaster

    @ Gayle

    You would copy/paste the web address of your directory here.

    04/17/2013 at 2:03 pm #257351
    Gayle
    Guest

    It’s password protected for security reasons for my elderly club members. 2 yrs ago when I purchased CSV module we corresponded using helpdesk@… My I send login info there? BTW, I’d be happy to pay you for this. Whatever I paid for CSV was quite a while ago.

    04/19/2013 at 12:15 pm #257507
    Steven Zahm
    Keymaster

    @ Gayle

    Yes, and I just received it.

    04/19/2013 at 1:41 pm #257509
    Steven Zahm
    Keymaster

    @ Gayle

    Log into your site with FTP. Go to this folder:
    ../wp-content/connection_images

    Delete this file:
    .htaccess

    Connections adds that file so it is safe to delete. That file doesn’t block images from being displayed, but it seems that it does on a very small number of server setups. The next release of Connections will no longer add this file.

    Any way, that should fix you up.

    04/19/2013 at 4:01 pm #257530
    Gayle
    Guest

    Rats-a-roni. Connections_images does not have a file .htaccess. The only files are the images and the ubiquitous index/silence is golden. Do you have a plan B? (I hope.)

    04/19/2013 at 4:29 pm #257544
    Steven Zahm
    Keymaster

    @ Gayle

    The file is likely being hidden. If you’re using FileZilla, select the Force Showing Hidden Files option under the Server menu.

    04/22/2013 at 10:26 am #257607
    Gayle
    Guest

    You’re so smart. Worked perfectly. Thanks.

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Viewing 10 posts - 1 through 10 (of 10 total)

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