The Support Forum is closed. Not to worry! Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.
Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?
Please open a Support Ticket in your user account.
Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.
Please open a new support topic in the WordPress support forums for Connections.
I’m using Generate Press theme for 2 sites and Connections with Excerpt Plus. On one site the connections page looks like great (CESConnectionspage). On the other, not so great (mmilconnections). See attached images. The settings for the theme and Connections are the same for both sites. Any idea what I’m missing?
On the site that looks bad… edit the page where you pasted the shortcode, switch the post editor to the Text tab and then remove any HTML tags in and around the shortcode, especially any
pre tags. Then save the page. That should fix it right up.
Hope that helps!
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