[Michael Chuchro]

I have used the CSV Importer to upload all of my entries. I recently uploaded my last category of entires and the Organization Name is Not Displaying on the webpage. Its there in the entry when I edit it, it just doesn’t display on the webpage. Any Ideas on why its doing this? Here is the URL to the page. The CSV File i used is attached. I am running the latest version of WordPress and Connections.

BAD PAGE

http://www.chicagocop.com/wp/resources/car-wash-fueling-locations/

GOOD PAGE

http://www.chicagocop.com/wp/resources/police-associations-charities/

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[Steven Zahm]

@ Michael

Looks like on the bad page there is a typo in your shortcode. Edit the page and switch the editor to the Text tab. Review the shortcode for errors. My guess there is an error setting the color.

Hope this helps, let me know.

[Michael Chuchro]

Hello,

I copied the short code from the good page and just changed the category to ensure there were no errors in the code. That was not this issue. I have included my shortcode below.

[connections category_name="Car Wash & Fueling Locations" show_alphahead='TRUE' show_alphaindex='TRUE' image="none" image_fallback="none" enable_category_select='FALSE' str_home_phone='
' contact_name_format="%first% %last%" addr_format="
Address%line1% %line2% %line3% %city%, %state% %zipcode%" phone_format="%label%%separator% %number%" str_home_fax=" FAX #" str_cell_phone=' ' str_work_phone=" PAX #" str_work_fax=" TTY #" str_personal_email="Email" str_work_email="Email" enable_pagination='TRUE']

[Steven Zahm]

@ Michael

Shortcode looks fine though I recommend the category shortcode option over the category_name shortcode option because category names can be changed thus breaking the shortcode. Category IDs can not be changed regardless of changing its name/parent/description.

[connections category_name="Car Wash & Fueling Locations" show_alphahead='TRUE' show_alphaindex='TRUE' image="none" image_fallback="none" enable_category_select='FALSE' str_home_phone=' ' contact_name_format="%first% %last%" addr_format="Address%line1% %line2% %line3% %city%, %state% %zipcode%" phone_format="%label%%separator% %number%" str_home_fax=" FAX #" str_cell_phone=' ' str_work_phone=" PAX #" str_work_fax=" TTY #" str_personal_email="Email" str_work_email="Email" enable_pagination='TRUE']

The shortcode looks fine, but it does not appear to be on the “bad” page … as it is blank. Can you double check to make sure that the shortcode exists on the page?

[Michael Chuchro]

Sorry about that, I deleted the page to rebuild it but was having problems with the server. I have moved the website to a new instance.

Bad Page
http://34.201.128.85/resources/car-wash-fueling-locations/

Good Page
http://34.201.128.85/resources/police-associations-charities/

[Steven Zahm]

@ Michael

I’ll need a temp admin login so I can take a closer look. The details can be posted here as a private reply.

[Michael Chuchro]

This reply has been marked as private.

[Steven Zahm]

@ Michael

The issue was a coding issue with a custom template override file you have for Slim Plus. It needed another condition for your car wash/fueling page. In the future you’ll have to make sure you update your custom template override file to account for such changes.

Hope this helps!

[Michael Chuchro]

Thanks again, I completely overlooked that. Your help is much appreciated.

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