Opening contact gives short info but disapear

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Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • 07/25/2014 at 9:04 am #297985
    Koen Lijnkamp
    Participant

    Hi Steven,

    When I open a contact in the list of Slim-plus it shows the information for about half a second. Then it shows only blank fields.

    When I open another contact the information of the previous contact shows up.

    Is this a knows issue and can I repair this?

    07/26/2014 at 9:12 am #298051
    Steven Zahm
    Keymaster

    @ Keon

    No this is not a know issue… almost sounds as it the script that controls the effect is being loaded twice. You’ll need to share a link to the page having the issue so I can see what the issue might be and offer a solution.

    07/28/2014 at 4:27 am #298157
    Koen Lijnkamp
    Participant

    Hi Steven,

    This is, unfortunately, not possible.
    The website is an Intranet and therefore not accessible from the internet.

    On the specific page only the [connections] string is used.

    Koen

    07/28/2014 at 8:52 am #298168
    Steven Zahm
    Keymaster

    @ Keon

    What version of Slim Plus do you have installed? Can you make sure you do not somehow have it installed twice on the Plugins admin page.

    Ok, the first thing to do is open the page in Chrome, hit the F12 key and then click the Console tab. Are there any errors listed? If so, what are they?

    Next, check to make sure the the slim-plus.js file is being loaded. Click the Sources tab. Click the little arrow beside wp-content so it expands. do the same for plugins and then connections-slim-plus. You should see slim-plus.min.css?ver2.0 only once. Do you?

    Lastly hit CONTROL+U to open the page source, search the page for slim-plus.min.css, it should show as a result only once. Does it?

    If all that looks good, then you need to eliminate the possibility of a plugin conflict by deactivating all other plugin except Connections and Slim Plus to see if the issue is resolved. If it is, then it is a plugin conflict. You’ll have to activate the plugins one at a time and check if the issue returns, if it does, then you found the plugin that is causing the conflict.

    Let me know what you find.

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