Only name displaying

Support has been upgraded!



The Support Forum is closed. Not to worry!  Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.

Premium Support

Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?

Please open a Support Ticket in your user account.

Click here to open a support ticket.

Free Support

Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.

Please open a new support topic in the WordPress support forums for Connections.

Click here to open a support topic.

This topic is: resolved
Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • 03/11/2013 at 3:12 pm #253750
    Dave Murphy
    Guest

    1/I have been trying to make sample entries on my site using cmap. I am using a single page per category. Entry appears on the correct page but only the name of the organisation appears. No other data appears. Also sample entries all have different width. I am only using shortcode[connections category ''] and have tried [raw] [/raw] and [noformat][/noformat]

    2/I have tested  the site for all main browsers and it works,apart from the above, on PC but when accessed on a smartphone or tablet none of the connections data displays.

    03/12/2013 at 5:53 am #253824
    Dave Murphy
    Guest

    I have tried changing theme and this seems to sesolve the width of display issue. I have also changed to ‘responsive’ theme which seems to resolve the connections data not displaying on iphone and android devices.

    I still have the problem that only the name entered under organisation is displaying and no other data. This is the case for all browsers and on all devices.

    Any help would be greatly received.

    03/12/2013 at 8:58 am #253841
    Steven Zahm
    Keymaster

    @ Dave Murphy

    Do you have a link to share so that I can see the issue you’re experiencing?

    03/12/2013 at 10:01 am #253854
    Dave Murphy
    Guest

    http://www.tradfinder.com

    I have put name only entries into each category to make sure that that works and have put a sample completed entry into the page http://www.tradfinder.com/dublin

    03/12/2013 at 10:15 am #253859
    Steven Zahm
    Keymaster

    @ Dave Murphy

    Please delete the cMap template and re-install it using the template installer found on the Connections : Templates admin page. The file you are to upload is the zip file that you downloaded.

    03/12/2013 at 2:04 pm #253880
    Dave Murphy
    Guest

    Hi Steven,

    after much downloading and uploading it now seems to be working! Many thanks for the excellent support.

    Dave

    03/12/2013 at 2:47 pm #253881
    Steven Zahm
    Keymaster

    @ Dave Murphy

    Good to hear. The issue was the way the template was originally installed. This will get much easier because I just finished up completely re-working the templating system so the can be coded like plugins and installed like plugins. No worries though, what you have now will definitely continue to work and the next update to the template, you’ll install it as a plugin rather than the way you did this time.

  • Author
    Posts
Viewing 7 posts - 1 through 7 (of 7 total)

You cannot reply to this support topic. Please open your own support topic.