Support has been upgraded!
The Support Forum is closed. Not to worry! Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.
Premium Support
Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?
Please open a Support Ticket in your user account.
Free Support
Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.
Please open a new support topic in the WordPress support forums for Connections.
- This topic has 15 replies, 2 voices, and was last updated 11 years, 4 months ago by
Steven Zahm.
-
AuthorPosts
-
04/15/2015 at 3:37 pm #331377
Isabelle Lévesque
ParticipantHi,
Could you help me please,None of my information shows up in my directory,All my informations is PUBLIC but does not show up in my page. I have put my connections shortcut code as I am supposed to do…
I don’t know what I’ve done wrong?
Thank you for your response… :)04/16/2015 at 9:49 am #331425Steven Zahm
Keymaster@ Isabelle
Can you please share a link to the page having the issue?
Are you using a page caching plugin or any other server side caching?
What is the exact shortcode you are using?
Did you enable the login is required option?
Did you enable either of the privacy shortcode override options?
04/16/2015 at 10:44 am #331432Isabelle Lévesque
Participantfollementtroispistoles.com
I am using the short code that you gave me :
and to response to your questions, i really don’t know…Did you enable the login is required option? where is it?
Did you enable either of the privacy shortcode override options? where is it?
Thanks for your help, i am sorry I am new with the service and I have some problems with the english language…I am french :)04/16/2015 at 10:50 am #331433Isabelle Lévesque
Participant[connections enable_category_select=true]
04/16/2015 at 12:39 pm #331444Steven Zahm
Keymaster@ Isabelle
Well, it took my quite a bit of time to find the exact page on your site that has Connections, but I eventually found it.
http://follementtroispistoles.com/repertoire/
What I see on this page, you have the shortcode twice, you should only have it once.
Second, are you sure you saved your entries as public? All the categories show as having 0 entries added to them. Entries that have been added to a category would have been added to the this number.
Can you attach a screenshot of an entry that you have added to Connections?
The options I asked about, they are all on the Connections : Settings admin page under the General tab.
04/16/2015 at 10:04 pm #331542Isabelle Lévesque
ParticipantAttachments:
You must be logged in to view attached files.04/16/2015 at 10:13 pm #331546Isabelle Lévesque
Participantand some more…
Attachments:
You must be logged in to view attached files.04/16/2015 at 10:15 pm #331548Isabelle Lévesque
Participantand more
Attachments:
You must be logged in to view attached files.04/16/2015 at 10:16 pm #331550Isabelle Lévesque
Participantsuite
Attachments:
You must be logged in to view attached files.04/16/2015 at 10:17 pm #331553Isabelle Lévesque
Participantthanks for your help :)
-
AuthorPosts
You cannot reply to this support topic. Please open your own support topic.
