Not possible to add address or Phone nb

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This topic is: resolved

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Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • 11/07/2014 at 12:44 pm #309415
    Edith Nuss
    Participant

    Hi,

    I am working on the form page but when I click on the blue buttons (address, phone, email, link) it doesn’t work. What should I modify?

    Thanks a lot for your help!

    The website http://www.carnouette.org is private, but you can access to it
    with
    id: *****
    pwd: *****
    The page for submission is http://carnouette.org/bonnes-adresses-connections/submit/

    Best

    Edith

    • This topic was modified 7 years, 9 months ago by Steven Zahm. Reason: Remove user/pass for security
    11/07/2014 at 1:49 pm #309421
    Steven Zahm
    Keymaster

    @ Edith

    I took a quick look. It seems the theme is missing the wp_footer() template tag in the theme’s footer.php file.

    I suggest adding it to the theme as this missing template tag will break a lot of plugins.

    Hope that helps!

    11/13/2014 at 2:01 pm #309851
    Edith Nuss
    Participant

    Thanks Steven. We added the footer but still the form does not work.
    I don’t understand. It used to work before we updated to WP4. Is there a link? Do you know how we could correct this?
    Regards
    Edith

    11/13/2014 at 2:11 pm #309852
    Edith Nuss
    Participant

    Me again. I noticed in the wp-admin that the file connections-form/js/cn-form-user.js is deactivated (désactivé). Could it be the cause of the problem?

    11/14/2014 at 8:56 am #309878
    Steven Zahm
    Keymaster

    @ Edith

    I logged in and moved the location of the wp_footer() template tag to before this line <?php if ( is_user_logged_in() ) { in the the footer.php file. Now it works fine … so will other plugins that require this. There must be an error in the PHP code the follows this <?php if ( is_user_logged_in() ) { which cause the wp_footer() template tag to be not run.

    11/15/2014 at 7:11 am #310041
    Edith Nuss
    Participant

    Thanks a lot Steven!!
    It works perfectly now. And the post editor, which had disappeared, is back also!
    Thanks again for your help.
    Best regards
    Edith

    11/15/2014 at 1:38 pm #310109
    Steven Zahm
    Keymaster

    @ Edith

    No problem!

    If you have a moment, I would truly appreciate a review as they really do make a difference. Many thanks in advance!

    https://wordpress.org/support/view/plugin-reviews/connections

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