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The Support Forum is closed. Not to worry!  Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.

Premium Support

Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?

Please open a Support Ticket in your user account.

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Free Support

Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.

Please open a new support topic in the WordPress support forums for Connections.

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This topic is: resolved

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Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • 04/28/2015 at 9:31 am #332715
    Jacey Camac
    Participant

    I have purchased cMap Template and installed the plugin, but I do not even see a “Connections” tab in my dashboard – please help!

    Thank you

    04/28/2015 at 9:39 am #332717
    Steven Zahm
    Keymaster

    @ Jacey

    I’m confused as to where you might be looking. I’m going to assume the template has been installed as a plugin and activated from the Plugins admin page. After that is completed the template will show on the Connections : Templates admin page.

    Hope that helps, let me know.

    04/28/2015 at 9:41 am #332718
    Jacey Camac
    Participant

    Hi Steven,

    Yes it has been installed and activated as a plug in, but I cannot find any Connections: Template admin page. Would you like my credentials to take a look?

    Thanks

    04/28/2015 at 9:47 am #332720
    Steven Zahm
    Keymaster

    Sure, please send them using the contact link at the bottom of the page. Please paste a link to this forum thread so I can relate the two. Thanks!

    04/28/2015 at 9:49 am #332721
    Jacey Camac
    Participant
    This reply has been marked as private.
    04/28/2015 at 10:16 am #332752
    Steven Zahm
    Keymaster

    @ Jacey

    All template and Extensions require the Connections Business Directory plugin, free, to be installed.

    I installed and activated it so you are good to go now.

    04/28/2015 at 10:18 am #332753
    Jacey Camac
    Participant

    O gosh – I knew I had to be missing something silly.

    Thanks SO much!!!

    04/28/2015 at 11:04 am #332756
    Steven Zahm
    Keymaster

    @ Jacey

    Glad to help!

    If you have a moment, I would truly appreciate a review as they really do make a difference. Many thank in advance!

    https://wordpress.org/support/view/plugin-reviews/connections

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Viewing 8 posts - 1 through 8 (of 8 total)

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