Non-existent changeset UUID.

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Viewing 10 posts - 1 through 10 (of 11 total)
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  • Author
    Posts
  • 05/21/2018 at 5:20 am #463277
    Exusu
    Participant

    Hi,
    i bought 3 lizences of cMap for an WP MU installation and two of them woking fine,
    but for one of them I can’t use the theme customizer. Instead the customize optinons Wp show me this message on the right: Non-existent changeset UUID an on the left I show only the options for my WP theme. What is wrong?

    Thank you and best regards
    Mike

    05/21/2018 at 8:49 am #463305
    Steven Zahm
    Keymaster

    @ Exusu

    Hard to say. It could be another plugin breaking the Customizer when Connections is installed.

    Are all the plugins and the theme the same across each install instance?

    05/21/2018 at 9:03 am #463307
    Exusu
    Participant

    Hi Steven,
    yes, all instances use the same basic theme and plugins, but only one have the issue.

    05/21/2018 at 9:09 am #463309
    Exusu
    Participant

    … and: I want try your solution for my other problem and I must see, that TWO instances have this problem yet. Yesterday it was one!

    Best regards

    Michael

    • This reply was modified 5 years, 4 months ago by Exusu.
    05/21/2018 at 9:11 am #463311
    Exusu
    Participant

    By this way: Why I get twei licenze keys for one payment?
    Thank you and regards
    Michael

    05/21/2018 at 9:21 am #463314
    Steven Zahm
    Keymaster

    @ Exusu

    Since this is a WordPress error I did a quick web search. I found this article,

    https://docs.presscustomizr.com/article/296-how-to-fix-wordpress-non-existent-changeset-uuid

    Can you please try that solution to see if it corrects the issue?

    Here’s a link to a post about how to correct it in WPMS:

    https://www.mhthemes.com/support/fix-non-existent-changeset-uuid-error-wordpress/#fix-multisite

    Hope this helps, let me know.

    05/21/2018 at 10:53 am #463319
    Exusu
    Participant

    Hi Steven,

    your solution fpr WPMS is right – problem is solved!
    Thank you for your great support!

    Maybe you can aswer my last question:
    Why I get two licenze keys for one payment?

    Thank you and regards
    Michael

    05/21/2018 at 11:03 am #463320
    Steven Zahm
    Keymaster

    @ Exusu

    Which payment ID?

    05/21/2018 at 11:16 am #463321
    Exusu
    Participant

    Hi Steven,

    <h1>463223 and #462795</h1>

    <h1>462476 have only one key for any product</h1>

    05/21/2018 at 11:43 am #463329
    Steven Zahm
    Keymaster

    @ Exusu

    This is probably just a bug within the license key generation plugin. I’ve check many other recent purchases and this does seem to be occurring randomly. Thanks for bring it to my attention! I’m looking to see what the cause it and will fix it.

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