The Support Forum is closed. Not to worry! Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.
Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?
Please open a Support Ticket in your user account.
Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.
Please open a new support topic in the WordPress support forums for Connections.
I just updated the “Connections” plug-in for our site. After the update, our website showed “no results” for all categories of the directory. I am new to website management, so this could just be a simple fix.
But I’m wondering: is WordPress not retrieving the data from Connections plug-in? Perhaps it takes time to update, or do I need to update some of the coding for my site? Please let me know ASAP. I am baffled, and our members utilize this directory more and more frequently. I don’t want it non-operational for too long.
Yes, a couple other uses have reported the very same issue. I believe I have found and fixed the error. I will be pushing out another update in a few hours or so, version 0.7.9.5, which will fix this.
Apologies for the trouble.
Just updated to 0.7.9.5 on a client site, and all connections was lost from front-end. What to do?
Sorry, found your “go to template page”-thing and it works. But my own template is not there. Can I find this in some way?
Where did you have your template, meaning what file path on the server?
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