No records imported

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Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • 03/13/2017 at 10:03 pm #415500
    Chris Carey
    Participant

    I have added a new site to the wordpress network and I’m trying to transfer all the contacts from one site to the other.

    I used the export feature to export ‘all’ and then the CSV importer to re-ingest that file into the new site.

    All the mappings look fine and it finds all the fields etc but after the import process completes there are no records created. I checked the import log screen but no logs are generated there either (is there a setting I need to turn on for that to happen?)

    Any thoughts? I’m running Connections v8.5.32 and the latest version of CSV importer (downloaded today) – 1.4.3

    thanks,
    Chris

    03/13/2017 at 10:05 pm #415501
    Chris Carey
    Participant
    This reply has been marked as private.
    03/13/2017 at 10:14 pm #415503
    Chris Carey
    Participant

    Gah never mind – I found the FAQ after posting this and I had missed this little gem:

    If you are importing an exported file into a “clean” or “empty”
    database, do not map the Entry ID when importing. Mapping the Entry ID
    column tells the CSV Import to update the existing entries. If those
    entries do not exist, there are skipped, they are not imported as new
    entries

    thanks!
    CC

    03/14/2017 at 10:42 am #415565
    Steven Zahm
    Keymaster

    @ Chris

    Glad to hear you figured this out. I plan on either disabling the automap of the Entry ID or add a big ole warding it it is found and being mapped to make this far better communicated.

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