Support has been upgraded!
The Support Forum is closed. Not to worry! Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.
Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?
Please open a Support Ticket in your user account.
Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.
Please open a new support topic in the WordPress support forums for Connections.
05/28/2014 at 1:11 pm #292301Chris CoxParticipant
I had a break on the site and couldn’t access widgets. Deactivated everything and started at step 1. Everything seemed to be going fine until now. There have been I think 2 updates while the plugin was deactivated, now I activated it, and clicked setting and it tells me I can’t access that. Uh?05/28/2014 at 4:27 pm #292306Steven ZahmKeymaster
Sounds like something killed the custom capability for Connections that are added to the Roles? Can you access the Connections : Roles admin page? If you can, try resetting all role capabilities. If you can not access the roles admin page, which I did not think you will be able to if the capabilities have been removed…
Install the Code Snippets plugin.
Download and unzip this file.
Import the code snippet XML file, search.code-snippets.xml, into Code Snippets. See the FAQs on where to find the import feature.
Activate the newly imported snippet.
It seems that somehow once in awhile the custom capabilities for Connection are corrupted or removed. This Snippet will reset them. Activate this Snippet and verify that you can access the Connections admin pages. Then deactivate this Snippet. If you do not deactivate this Snippet, the role capabilities will be reset on every page load and that would be bad.05/28/2014 at 5:51 pm #292309Chris CoxParticipant
That worked :-) now back to editing the looks, lol!08/23/2014 at 7:22 pm #301737tyler1380Participant
Thanks for this. I dropped your code into my functions.php file, refreshed an admin page, then removed this code from my functions file.
That seemed to do the trick too, rather than going with the Snippet plugin route – although cool plugin.08/24/2014 at 8:50 pm #301831Steven ZahmKeymaster
Yep, the Code Snippets plugin is extremely useful … I keep all the random code I use to add to the functions.php file in their now … that way if theme’s are changed, no more hunting down the snippets from the old theme and transferring them.
You cannot reply to this support topic. Please open your own support topic.