No Option To Add Entry

Support has been upgraded!



The Support Forum is closed. Not to worry!  Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.

Premium Support

Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?

Please open a Support Ticket in your user account.

Click here to open a support ticket.

Free Support

Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.

Please open a new support topic in the WordPress support forums for Connections.

Click here to open a support topic.

This topic is: resolved

Tagged: 

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • 07/06/2018 at 9:33 am #466958
    Sergio Garcia
    Participant

    Hi- thanks for the always awesome support. We use connections (and love it), but recently had to install it on a test site to debug it alongside with woocommerce and memberships-pro, but have been experiencing all sorts of problems. We think it’s a technical misunderstanding on our end.

    The issue we have at the moment is that on the test site, no option to “add directory entry” exists. This is standard with connections. We must have set it up wrong? We cannot do testing on this site to configure everything on all our other sites where we use connections.

    Please help. Thanks!

    07/06/2018 at 12:08 pm #466975
    Steven Zahm
    Keymaster

    @ Sergio

    Try resetting the Connections role capabilities.

    Hope that helps, let me know.

    07/06/2018 at 4:31 pm #467010
    Sergio Garcia
    Participant

    I notice that on this site as well. I was talking with one of our other tech guys. Is that the link feature, which connects directory entries to registered wordpress users?

    07/06/2018 at 6:05 pm #467016
    Sergio Garcia
    Participant

    Also in addendum to the last response, does the link feature (which among many functions) that connects emails from logged in users to directory entries also work if using the “switch to user” is accessing a user, or does that specific user need to be logged in for the link feature to search for a respective email to link?

    07/06/2018 at 6:23 pm #467019
    Steven Zahm
    Keymaster

    @ Sergio

    RE: Is that the link feature, which connects directory entries to registered wordpress users?

    Yes, the Link extension will link a directory entry to a WP user.

    RE: does the link feature (which among many functions) that connects emails from logged in users to directory entries also work if using the “switch to user” is accessing a user

    Yes, Link does support the User Switching plugin.

    Hope that answers your question.

    07/07/2018 at 5:21 am #467033
    Sergio Garcia
    Participant

    As always, you are AWESOME. Thanks.

  • Author
    Posts
Viewing 6 posts - 1 through 6 (of 6 total)

You cannot reply to this support topic. Please open your own support topic.