[jaime]

Dear Steven:

Today I updated to version 8.1.5 connections, CMAP to version 4.1, Import CSV to version 1.2 to version 2.0.2 Form, ROT13 to version 1.1. After doing so, have disappeared logos. When I edit an entry I get the message: “ERROR: Image path /home/agecom/public_html/wp-content/blogs.dir/4/files/connections-images/rdm-recursos-de-mercado/_RdM-RecursosdeMercado_logo_logo.jpg does not exist.”

The directory in which the logos are stored is: “/public_html/wp-content/connection_images”

Thank you very much in advance for your help.

A greeting,

Jaime

[Steven Zahm]

@ jaime

The /public_html/wp-content/connection_images is the old path for single site WordPress installations.

Are you running Connections in single site mode on your multisite install of WordPress this important because the older path should have been something like this for you:
/public_html/wp-content/blogs.dir/4/connection_images/

[Jaime]

Hi Steven, I’m glad to greet you again. Yes, that must be the problem, I’m running Connections on one site in a multisite installation with three sites.

What do you recommend I do? Do I have to copy and paste all the images in the new directory? /public_html/wp-content/blogs.dir/4/connection_images/

Thank you very much for your kindness to answer me.

A greeting,

Jaime

[Steven Zahm]

I think I may have confused you, in a multisite setup, your old folder should have been:
/public_html/wp-content/blogs.dir/4/connection_images/

My suggestions is, yes, copy them to that folder so Connections can find them to move them to the new folder which would be:
/wp-content/blogs.dir/4/files/connections-images/{entry-slug}/{filename}

I’m guessing you’ve change the defaults uploads folder to be files. That’s fine. I just want to confirm so I know as much of your configuration as possible.

[jaime]

Hi Steven, I already fix the problem. I had to download all the images to my computer and reload them one by one.

Thank you very much for the information, the directory returns to work very well.

A greeting,

Jaime

[Steven Zahm]

@ jaime

Sorry to hear you ended up reloading them! I’m certain getting them to the correct path would have pulled them in with no issue … actually, I’m not quite certain why it didn’t work for you.

[jaime]

Dear Steve:

I do not speak English very well. I did not understand your answer and I thought my problem was hopeless. Anyway, I still have problems with the directory. I am thinking about creating a new site (in multisite) and start again. Is Site 1 (/) of a multisite, a good place to install Connections?

As always, thanks for your help and kindness.

A greeting,

Jaime

[Steven Zahm]

@ jaime

If you’re starting with a new install … you can activate Connections on any of the subsites and it’ll work fine. Just do not network activate Connections because that will not work. I hope that make sense!

[jaime]

Hello Steve:

Thank you very much for everything. Is there any way to export the categories and data from the old Web and import them into the new Web?

[Steven Zahm]

@ jaime

The best and fastest way is to use a tool such as phpMyAdmin and export Connections db tables from the source db and import them into the destination db. If you already activated Connections on the source site, you’ll likely have to drop those tables first. Since you’re using multisite, you’ll also likely have to rename the tables so they have the correct WP db prefix for the subsite Connections is installed on.

You’ll also have to move the following folder from the source to the destination:
../wp-content/uploads/connections-images/. Since you’re using multisite, you’ll have to adjust that path accordingly … so it is under the correct subsite uploads folder.

Hope that helps

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