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This topic is: resolved

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Viewing 10 posts - 11 through 20 (of 24 total)
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  • Author
    Posts
  • 03/27/2014 at 8:34 am #283546
    Steven Zahm
    Keymaster

    @ Stephan

    What is the folder permissions for:
    ../wp-content/connection_images/

    It should be 755. If it is, try 767.

    If this still does not work and you can not still view the folder contents with FileZilla. See if your web host can fix the permissions on the folder. You should be able to view its contents.

    If you give me a temp admin account and an FTP account login, I’ll take a closer look.

    03/27/2014 at 8:58 am #283548
    Stephan ludovic
    Participant
    This reply has been marked as private.
    03/27/2014 at 11:20 am #283559
    Steven Zahm
    Keymaster

    @ Stephan

    I’m not able to login. What port should I use?
    What about a temp WP admin account?

    Can you also verify the the GD Library is installed?

    03/27/2014 at 12:18 pm #283568
    Stephan ludovic
    Participant
    This reply has been marked as private.
    03/27/2014 at 12:29 pm #283574
    Stephan ludovic
    Participant
    This reply has been marked as private.
    03/28/2014 at 5:22 am #283601
    Stephan
    Guest
    This reply has been marked as private.
    03/28/2014 at 9:53 am #283605
    Steven Zahm
    Keymaster

    @ Stephan

    Ok, I was able to access the FTP. I think the core of the issue is that the mod_security2 module is loaded. I’ve had other reports from 2 or 3 other users where the following rulesets needed to be deactivated on the server; 1234123404, 1234123440, or 1234123406. You would have to contact you web host to deactivate them if you do not have access to ConfigServer ModSecurity Control.

    Now, I did force the template to show the images but the images that you upload must be 80 x 120px or smaller since they can no longer be dynamically created.

    03/28/2014 at 10:46 am #283612
    Stephan
    Guest
    This reply has been marked as private.
    04/30/2014 at 11:27 am #289776
    terrigoodness
    Participant

    Hi Steve,

    I have a similar issue.
    The images are already uploaded in every entry but they don’t display them.

    What I used to do to fix this problem, is change the visibility to “visible” on ‘cn-user.min.css’

    #cn-list span.cn-image-loading img {
    visibility: hidden

    Please, take a look at this screenshot:

    04/30/2014 at 4:11 pm #289794
    Steven Zahm
    Keymaster

    @ terrigoodness

    You solution suggests that there is a fatal javascript error occuring before the Connections script can run. The error is usually in another plugin or the theme’s javascript. If you share a link to you directory, I’ll take a look. One way to determine for yourself if there is an error is to load the page in Chrome, hit the F12 key and then click the the Console tab. That tab will show any page rendering errors as well as javascript errors. Hovering over a file name on the right side of the window will show the file path. That path usually is a big clue on which plugin or theme is causing the error.

    Hope that helps!

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