No Contact Info Showing in Tiles

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  • 03/10/2013 at 10:58 am #253623
    Willa Barnhardt
    Participant

    I purchased this template and installed, but my directory isn’t showing up as it should with the tiles template.

    It now shows up without any of the contact info, just the boxes with no contact info inside of them. I don’t know what the problems is – can you please try to assist?

    I am using a premium wordpress theme, Avada, purchased through Theme Forst…I hope that isn’t the problem.

    Perhaps I didn’t install the theme correctly?  I had to install in manually on the back end because I couldn’t import the entire zip file, I tried installing each file individually but that didn’t give me the template…I don’t that is the problem though

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    03/10/2013 at 10:26 pm #253697
    Steven Zahm
    Keymaster

    @ Willa Barnhardt

    Tile Plus has very specific image size requirements:

    Medium Image size MUST be set to:

    • Width: 80px
    • Height: 120px [or smaller]
    • NOTE: If images have already been uploaded in a different size they will need to be uploaded again after the image settings are applied to be compliant with this template.

    After you make that change, it show like it should.

     

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