[Brian Anderson]

I have multiple issues with the form:

The address, phone, email, and link fields don’t display when the button is clicked – the page jumps to the top.

The submit button does the same.

I’ve searched the forum for solutions – turned off/disabled all plugins but the Connections plugins. There is no cacheing plugin installed. There are no Connections errors showing in the JavaScript Console. Permalinks is set to what I think is correct. WordPress version is 4.7.3. PHP is 5.6.

Anything else I can try?

[Steven Zahm]

@ Brian

If there are no errors on the browser console being displayed, then the mostly like cause is that Form’s javascript file is not being loaded on the page. Can you please share a link to the page so I can take a look?

[Brian Anderson]

Thanks, here a link to the page with the Submit NEw Entry link: http://www.drmcguff.com/find-2/

[Steven Zahm]

@ Brian

Please install the Code Snippets plugin.

Add a new Code Snippet with the following code to run on the sites frontend.

add_action( 'plugins_loaded', 'cn_force_form_js_load', 11 );

function cn_force_form_js_load() {

    wp_enqueue_script( 'cn-form-ui-user' );
}

Save and Activate the snippet.

Does that fix the issue?

[Brian Anderson]

Followed the directions, pretty sure correctly, and no difference. Set it to only run on front end.

[Steven Zahm]

@ Brian

Could you please give me a WP admin login so I can take a closer look? Details can be posted here as a private reply. Thanks!

[Brian Anderson]

This reply has been marked as private.

[Steven Zahm]

@ Brian

Ok, tweaked the snippet, Form works correctly now. The issue, and it’s rare, the theme is render the page in a way that does not allow the enqueuing of scripts in the page footer when the script is enqueued in a shortcode as such as Form does. This is done so it only loads the javascript script on its page only. The code snippet basically forces the load on every page. It’s not ideal but it’ll work.

Hope this helps!

[Brian Anderson]

Thanks, I suspected it might be theme-related. It looks like it’s working now, and will test thoroughly.

I’d love to be able to hide fields that I don’t want the user to fill in, but if that’s not easy, or not possible, I’ll deal with it.

Thanks again!

[Steven Zahm]

@ Brian

re: I’d love to be able to hide fields that I don’t want the user to fill in, but if that’s not easy, or not possible, I’ll deal with it.

There is some control, but it is not fine-grained. Navigate to the Connections : Settings admin page and click the Form tab. You can control the display of entire fieldsets and their display order via drag and drop.

Anything more specific is doable, though not easily.

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