The Support Forum is closed. Not to worry! Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.
Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?
Please open a Support Ticket in your user account.
Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.
Please open a new support topic in the WordPress support forums for Connections.
Will new extensions and/or templates be added to the extension/templates pack if we have purchased one?
F.e. we’ve purchased the Extension pack and Support/Updates is valid until next year and in 3 months you create a new paid extension. Will current customers be able to download it also?
Yes, if new paid addons are added you would qualify to have it added to your existing purchase.
You cannot reply to this support topic. Please open your own support topic.