The Support Forum is closed. Not to worry! Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.
Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?
Please open a Support Ticket in your user account.
Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.
Please open a new support topic in the WordPress support forums for Connections.
HI. I am uploading 80 business logos for our database, and I am having trouble knowing what size and resolution the logos should be. Can someone please tell me what size and and dimensions I need to ask my clients to send their logos to me?? Thank you!!!
There is no certain answer for this… it really depends on how you configured the template. By default, it use the size settings as set on the Connections : Settings admin page under the Images tab in the Logo section. If you changed these settings or used the Template Customizer to change the logo for the template, you would have to ask for the image to be at least of those dimensions.
Hope this helps! Let me know.
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