Name hyperlink not working when ticked

Support has been upgraded!



The Support Forum is closed. Not to worry!  Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.

Premium Support

Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?

Please open a Support Ticket in your user account.

Click here to open a support ticket.

Free Support

Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.

Please open a new support topic in the WordPress support forums for Connections.

Click here to open a support topic.

This topic is: resolved

Tagged: , , , ,

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • 07/03/2015 at 8:53 am #339424
    Mark
    Participant

    Hi Steve

    The hyperlink for the name of the person is currently switched on but not working – it actually acts the same as the “read more” link and opens up the page.

    The only way we can figure sending a client to the individual page is by sending a url which we can get via the back office is we click “show entry”.

    I’ve attached a link to show you what we have built with your plugin. We think your plugin is brilliant – and I have reviewed it.

    http://www.onepolicyplace.com/oppedia
    Password: Oppedia

    Cheers
    Mark

    07/03/2015 at 9:06 am #339427
    Steven Zahm
    Keymaster

    @ Mark

    The page is protected so I can’t see it… that said, it appears you are using Excerpt Plus, is that correct? If that is the case, it is working as designed assuming I correctly understand the issue. You can change this behavior. Read this FAQ to learn how.

    Hope that helps!

    PS/ Thanks for the review!

    07/03/2015 at 9:07 am #339428
    Mark
    Participant

    Thanks – i’ll take a look. I gave you the password for the page above btw.

    Cheers

    Mark

    07/03/2015 at 9:12 am #339430
    Mark
    Participant

    Brilliant – sorted.

    The only other issue is that the “back to directory” link is working as a simple back button. Any ideas how we can resolve this as it is a neat feature we’d like to use.

    Thanks again

    Mark

    07/03/2015 at 10:11 am #339431
    Steven Zahm
    Keymaster

    @ Mark

    Yeah, I did see the password but I did not see anyway of using it.

    The back to directory link… how else should it work?

    07/03/2015 at 10:18 am #339432
    Mark
    Participant

    If you have opened up an e-mail for example and clicked on a name and went to the page of Mr Smith, clicking “back to directory” does not take you to the directory – it takes you back to the previous page you were visiting.

    07/03/2015 at 10:36 am #339433
    Steven Zahm
    Keymaster

    @ Mark

    Ok, yes, I know what you mean. There really not a “fix” because back to directory is really fuzzy/dynamic. Suppose you having multiple pages each with their own directory. Users do this all the time by splitting up categories to create “unique” directories on separate pages. I can not create a static link because back to directory could mean many things. The only solution I’ve been able to come up with is tying it to the browser back button. This is effective since most of the time that is how users will be browsing. It’s not perfect in all uses cases but it is the only solution I’ve been able to come up with.

    07/03/2015 at 10:42 am #339434
    Mark
    Participant

    That’s cool. It’s not a major issue – just a neat feature. We are running two directories as well so would make no sense now you have mentioned it!

    Thanks for your help. Really appreciate the speedy response.

    Have a good weekend.

    Cheers

    Mark

  • Author
    Posts
Viewing 8 posts - 1 through 8 (of 8 total)

You cannot reply to this support topic. Please open your own support topic.