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04/17/2018 at 9:29 pm #459428
My logos will not save when I upload to a clients profile.
It just wont save it after uploaded.04/18/2018 at 9:08 am #459477
04/18/2018 at 9:13 am #459478JamesGuest
- Are you clicking the blue update button after you choose your logo?
- If you are, are you presented with any error messages?
- If not, when you edit the entry after attaching a logo to it, do you see the logo?
- If not, are you able to upload images to the WordPress Media Library? The underlying code for the image upload in Connections simply uses the same WP code which handles/processes uploads. So if one works, the other should.
Are you clicking the blue update button after you choose your logo?
If you are, are you presented with any error messages?
No message at all
If not, when you edit the entry after attaching a logo to it, do you see the logo?
No it is not saving to the clients profile, everything else in the profile is saved, just the logo doesn’t
If not, are you able to upload images to the WordPress Media Library? The underlying code for the image upload in Connections simply uses the same WP code which handles/processes uploads. So if one works, the other should.
Media library uploads work fine.04/18/2018 at 9:25 am #459483JamesGuest
Other thing not working now is my login page for members:
Uses this shortcode: [connections_login]04/18/2018 at 10:09 am #459489
RE: image upload
I’ll need a WP admin login and a FTP login so I can take a look. You can post the details here as a private reply.
RE: Other thing not working now is my login page for members:
I’m assuming you mean this page:
I suggest looking into the plugin settings that you are using to manage members, if you have one. Or look at the settings if you are using a login redirect type of plugin. What you are experiencing would not be related to Connections.04/18/2018 at 10:19 am #459490This reply has been marked as private.04/18/2018 at 10:23 am #459491This reply has been marked as private.04/18/2018 at 10:39 am #459493
I keep getting a invalid password error when trying to login. Could you please confirm the password?04/18/2018 at 11:31 am #459498JAmesGuestThis reply has been marked as private.04/18/2018 at 12:03 pm #459499
Best guess is that there is a conflict with Restrict Content Pro. They are enqueueing a fairly old version of jQuery Validation on the Connections admin pages. The version included in Connections is also out of date which I will correct in the next update. But that is not the issue.
Connections also uses jQuery Validation and is coded to a newer version. Their older version is overriding Connections. This conflict seems to be preventing the actual submission from taking place. When you click Add or Update, the page should refresh not do nothing. When you choose an image the validation fails due to the conflict and the image is never even uploaded.
To test my theory, Restrict Content Pro will temporarily have to deactivate it and then do a test by adding an image to an entry in Connections. Let me know how it goes!
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