Moved site from test domain to production

Support has been upgraded!



The Support Forum is closed. Not to worry!  Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.

Premium Support

Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?

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Free Support

Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.

Please open a new support topic in the WordPress support forums for Connections.

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This topic is: resolved

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Viewing 4 posts - 1 through 4 (of 4 total)
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    Posts
  • 08/23/2014 at 12:44 am #301653
    Magnus Grimmett
    Participant

    And now most of the functionality has been lost…

    i am using the cMap template and I can’t click ‘load map’ or anything – it just sends me to the top of the page.

    Similarly, the form is broken so there must be something fundamental that it didn’t like about being moved form one domain to another.

    I tried the search feature but couldn’t find anything..

    I changed the wordpress global site URL and then moved the entire installation to a new domain. Everything else is working fine, just connections appears broken.

    I have tried deleting the template and reinstalling it to no avail.

    Any ideas?

    Thanks,

    Magnus

    08/23/2014 at 10:35 am #301708
    Steven Zahm
    Keymaster

    @ Magnus

    This is nearly always a fatal JavaScript error which is almost caused my another plugin or the theme. You can determine if this is the case by opening the page in Chrome, hit the F12 key and then click the Console tab. All page rendering errors should be listed and the cause of the error and file on the right hand side of the console. Sometimes the file name is enable to figure out which plugin is the source other times you have to mouse over the filename, the full path will then be shown. The full path nearly always can be used to figure which plugin is the source. This is the best advice I can give without a link to the pages having the issues.

    If you can share a link to the pages with the errors I can take a look and possibly provide a solution.

    08/23/2014 at 10:41 am #301710
    Magnus
    Guest

    Thanks so much for your response, I know it’s the weekend. I did find an error associated with a portfolio plugin. Once I deactivated it, everything is working perfectly.

    08/23/2014 at 11:30 am #301714
    Steven Zahm
    Keymaster

    @ Magnus

    Good to hear your figured out the error and it is working again!

    If you have a moment, I would truly appreciate a review as they really do make a difference. Many thanks in advance!
    http://wordpress.org/support/view/plugin-reviews/connections

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Viewing 4 posts - 1 through 4 (of 4 total)

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