Missing Field: Work Phone

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Viewing 2 posts - 1 through 2 (of 2 total)
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  • 10/15/2018 at 1:31 pm #475086
    Jill Masters
    Participant

    Hi Steve –
    Here are the files that I originally imported. I have made some changes to individual records since the import, so some may not match the current live version.

    I am attaching two files: The 70 I initially imported; the 14 of those that failed and I had to add manually. Please note that that manually added files were not the one with the missing “Work Phone” field issue, but I’m thinking this might be related.

    Thank you for your help,
    Jill

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    10/16/2018 at 12:12 pm #475168
    Steven Zahm
    Keymaster

    @ Jill

    Ok, the major issue is that the files are not UTF8 encoded. This actually causes an issue with version 2.0 and its new batching logic.Because of this none would import for me. perhaps your initial import was on a prior version of CSV Import. I counted 17 work numbers that might not have been imported due to the encoding.

    A minor issue is that the CSV files also contained a blank column. This should not affect anything but does cause unnecessary processing.

    Closely following the CSV file requirements and tips help ensure no issues during import.

    Hope this helps!

    ps. The next versions of Connections and CSV Import does include a couple minor tweaks so it should be a little more forgiving.

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