The Support Forum is closed. Not to worry! Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.
Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?
Please open a Support Ticket in your user account.
Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.
Please open a new support topic in the WordPress support forums for Connections.
I haven’t purchased Market or Cmap, I’m using the templates that came with the download. I’m trying to use the Market template and it’s not looking right.
I applied the short code in Text and I tried with the raw code as well. No change.
Can you please tell me what I need to do?
Following the instruction in this support forum post should fox the issue for you.
Alternatively and highly recommended, you could update Market to the latest version. The update is free for you and can be downloaded from your purchase history.
The method which templates has changed a while ago, please carefully follow the template update installation instructions.
Hope that helps.
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