The Support Forum is closed. Not to worry! Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.
Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?
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Please open a new support topic in the WordPress support forums for Connections.
Maps don’t show up in my directory entries and I cannot search by letter. Any idea what is not working?
Also, I would like to remove the background for each entry and the border around the logo image. Where can I edit that in the plugin?
The maps not showing is just about always because there is a bug in the theme or another plugin. If you share a link to your directory, I’ll take a look.
Currently no template for Connections supports searching/filtering by character. That feature will come later this summer. What it does support is jumping to the character clicked only if that character is on the current page of results. Hope that makes sense.
The CSS files for cMap can be found here:
Make you edits to the cmap.css file and then update the minified version; cmap.min.css. If you do not update the minified version, you will not see any changes you’ve made.
I tried logging in, but the password is being rejected.
Did you have a chance to look into my issue?
Also, do you know if I can translate categories on the other directory page?
Your help is much appreciated. I love your plugins.
I just took a look … I browsed quite a few areas within the directory and all the maps seem to working fine. Do I misunderstand the issue?
When I asked you the question I did not realize I could enable it in the Parameters.
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