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- This topic has 6 replies, 2 voices, and was last updated 11 years, 11 months ago by
Steven Zahm.
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AuthorPosts
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09/06/2014 at 5:57 am #302934
Surya
GuestHello,
I have created two entries.I have given latitude and longitude. When i view it, show some other location. I have tried different latitude and longitude value. It still shows the same location.
I’m also experiencing different problem with connections plugin. I’m unable to install or update a plugin. I’m using exquisite NewsPaper theme.
Can you please sort this issue.
Thanks
Surya.09/06/2014 at 5:59 am #302935Surya
GuestSorry i gave a wrong title. It’s not getting updated.
09/06/2014 at 11:14 am #302949Steven Zahm
Keymaster@ Surya
Can you please take screen shots showing the address with lat/lng as it is now and what you are changing it to. Here’s a link to a webservice that you can use to temporarily post the screenshots to.
http://screencloud.net/What are the errors you get when you try to update/install a plugin? Can you please share screenshots of that too?
09/08/2014 at 1:26 am #303021Surya
GuestAs you have marked my thread as resolved i’, posting here. Most of the people are facing this issue.
I’m sharing the screen shots with detailed description.
1) This screen shot shows you my plugin window, if the connections plugin is in active state.
2) This screen shot shows you my plugin window, if the connections plugin is in inactive state.
3)This screen shot shows you the plugin performance profiler result.
The plugin is using 56% of the memory.4)This screen shot shows you the detialed timeline of plugin. It is taking more time compare to other plugins.
Actually when i installed the connections plugin, it wasn’t visible on my admin dashboard. Then i followed this instruction to make it visible on my admin dashboard.
Please help me out with issue. Because of this i’m facing error 500 very frequently.
Thanks & Regards,
Surya.09/08/2014 at 10:09 am #303033Steven Zahm
Keymaster@ Surya
I an unable to replicate this the “An unexpected error occurred. Something may be wrong with WordPress.org or this server’s configuration…” I wouldn’t have released 8.1 if this was happening. I think this must only be effecting a very small number of users because with the thousands that have updated only a few reported the issue. I would think it would be far more people if this was a widespread issue.
Any way … I am really certain I know where in the WordPress code this error comes from. What I do not know is why Connections would cause it because it has zero points of integration with WordPress on this page.
The only way I can solve this is someone, like hopefully you, can give me admin and FTP access temporarily so I can figure out why this would happen. Can you give me this access.
09/08/2014 at 3:09 pm #303104Surya
GuestThis reply has been marked as private.09/08/2014 at 6:21 pm #303130Steven Zahm
Keymaster@ Surya
Rather than repeat what I said in the .org support forums, please check out y reply here:
http://wordpress.org/support/topic/connections-plugin-is-blocking-everything?replies=16#post-5986019I think this may also fix it for you, I hope.
I’m marking this resolve for now, please reply back here it it does not.
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AuthorPosts
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