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- This topic has 5 replies, 2 voices, and was last updated 11 years, 11 months ago by
Steven Zahm.
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AuthorPosts
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09/08/2014 at 1:12 pm #303090
mitone
ParticipantI am in my manage entries section…none of the entries will delete. Plugin is up to date as is core. Hitting delete takes me to a blank page. When I hit the back button, deleted entry is still there…any other way to delete outdated entries or unwanted submissions?
09/08/2014 at 2:54 pm #303103Steven Zahm
Keymaster@ mitone
I believe this might be due to an older unsupported (by its maintainers) version of PHP is being by your web host. Would you be willing to give me a temp admin account? I have a bug fix release that I’m tidying up for release, if you can give me a temp admin account I would be more than happy to install it for you to ensure that this bug fix release fixes the issue for you. Login details can be posted here as a private reply.
09/08/2014 at 3:18 pm #303106mitone
ParticipantI have forwarded this message to the webhost. That would be wonderful. While i am here figuring this out, my client was also wondering if there is a way to look up the directory listings by the ID number..it hasn’t worked for me that way when i search the directory…he says he has id numbers he has put in the front end but they are not showing up in the listing..he can’t figure out who they are…anyway to decipher who a listing is by finding them by ID number?
09/08/2014 at 4:26 pm #303114Steven Zahm
Keymaster@ mitone
Where is he inputting the ID numbers and how many character are those ID numbers?
09/08/2014 at 4:57 pm #303122mitone
Participanti tried entering them in the search box under manage entries list of entries..the id numbers are usually 4 i think…
09/08/2014 at 6:25 pm #303132Steven Zahm
Keymaster@ mitone
I meant what field is adding the ID numbers to when he adds an entry.
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