[Traci Howerton]

My logos are no longer displaying. For the entries that have logos, all I see is a gray box and when I click into the entry, just a gray bar where the logo should be. Please help. I just renewed the cmap license key and I’m not sure if I need to upload the new cmap zip file or what I need to do to resolve this issue.

Here is an entry with the problem:
http://www.lafourchechamber.com/member-directory/name/restore-or-retreat/

Thanks!

[Traci Howerton]

I actually went ahead and installed the 4.1 version of cmap, but the logos are still not displaying.

[Steven Zahm]

What is the exact shortcode you are using?

Are you receiving any error notices in the admin on the Connections : Manage admin page?

Did you receive any error message when adding an entry with a logo or image?

On the Connections : Dashboard admin page there is a “System” widget. What does that say about GD support?

I took another look at the page, this time the page source…

The image for the logo has this: class="ov-done" this is not something Connections adds. It seems another plugin or the theme is parsing the page for img tags and doing “something” with them that is corrupting the tags. Have you installed any new plugin recently or applied updates from other plugins that could cause this?

[Traci Howerton]

I do not have any plugins outside of my three Connections ones (main, cmap and csv) installed except for an event calendar and form maker. These are not new and haven’t had any updates in a while.

Short code is: [connections]

No error messages in the admin page

No error messages when adding a logo, and I can see the logo in the back end, but not when viewing as the public

Here is the system info:
Graphic Library

GD Version : bundled (2.1.0 compatible)
FreeType Support : Yes
FreeType Linkage : with freetype
T1Lib Support : No
GIF Read Support : Yes
GIF Create Support : Yes
JPEG Support : Yes
PNG Support : Yes
WBMP Support : Yes
XPM Support : No
XBM Support : Yes
JIS-mapped Japanese Font Support : No

[Steven Zahm]

@ Traci

Everything looks perfect, I’m confident this is not a bug in Connections.

I’m going to close this thread as resolved. I’ll reply to you email next about login access to the site.

[Steven Zahm]

@ Traci

I decided to reply to you in this thread instead of the email so this info is public…

I did determine that the issue was definitely being cause by the ProPhoto theme. It has a content filter that modifies the markup for images. Connections uses the new HTML5 markup for the img tag. Specifically the srcset attribute to support Hi HiDPI (Retina) images. It seems their parser can not correctly deal with that markup (best guess) and corrupts the img tag output used by Connections… the result no images being shown.

The fix fortunately was simple. They wisely choose to check the images class and if the image has the img-as-is that img would be skipped. Since I wisely :) included a filter in Connections to add classes to the image and logo I could easily add a new filter to add the img-as-is class. With this filter added, the logos display. I have included this filter in the compatibility file within Connections so all future updates will apply this fix if the ProPhoto theme is being used. Basically this means to you, the fix is update safe.

If you have a moment, I would truly appreciate a review they really do make a difference. Many thanks in advance!

https://wordpress.org/support/view/plugin-reviews/connections

[Traci Howerton]

Steve,

As always, Thank you!! You are awesome! I will certainly leave a review now.

Thanks again!
Traci

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