Logo/Images do not display

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This topic is: resolved

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Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • 09/01/2015 at 4:37 pm #345246
    David Young
    Participant

    Which PHP library(s) are required for Connections to work properly? Connections seems to work for me except for logos and images. We’re using Connections and the images do upload, but Connections does not display logos or images. It always just says “No Logo Available”. Am I missing a library, or what else could cause this problem? Any log files I could look at to find errors?

    09/02/2015 at 8:56 am #345298
    Steven Zahm
    Keymaster

    @ David

    Connections requires the GD Library was is pretty a default in nearly all web hosts. You would receive an error message when uploading images if it is not installed. Can you go to the Connections : Tools admin page, scroll down to the Remote Viewing section and generate a secret URL and share it with me. When posting the reply, make sure to click the set as private option before submitting the reply. Also, can you share a link to a page where the images are not being displayed? Can or can you not see the images on the Connections : Manage admin page?

    09/03/2015 at 3:47 pm #345471
    David Young
    Participant

    I installed the GD library and php-gd using yum, restarted httpd (apache) and now the images are displaying correctly in Connections. However, there was no error thrown when uploading without the GD libraries present.

    09/03/2015 at 5:27 pm #345480
    Steven Zahm
    Keymaster

    @ David

    Good to hear you solved it. Odd you did not get an error message though. Something like no editor found or some such should have been shown after uploading an image.

    09/03/2015 at 6:24 pm #345492
    David Young
    Participant

    Now that you mention it, I did see a “no editor” message, but I don’t remember it coming up after uploading the image, but rather when I went to “manage” my connections.

    I did not associate that to a graphics image problem. I thought there was some kind of problem/conflict with the WP Editor or TinyMCE editor. Maybe you should use “graphics editor” instead of just editor, since I was associating that to text not graphics.

    09/03/2015 at 7:28 pm #345501
    Steven Zahm
    Keymaster

    @ David

    re: Maybe you should use “graphics editor” instead of just editor

    It is actually a core WordPress error message So I can change. I just have Connections show it rather than silently failing.

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Viewing 6 posts - 1 through 6 (of 6 total)

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