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Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?
Please open a Support Ticket in your user account.
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Please open a new support topic in the WordPress support forums for Connections.
I am having an issue with the profiles showing logos. Images show up but logos do not. Please help!
Also, how do we get logos to show up in the directory?
Which template are you using? The cMap template is the only template which shows both. The logo in the upper left and the photo in the bio area (by default). If you are using the the Default template, you can choose either the logo or photo by using the the Template Customizer. Here’s how.
Navigate to the Connections : Templates admin page and click the Customize button for the Default Entry Card template.
The page will reload displaying the Customizer on the left and a preview on the right.
Click the back arrow in the upper left of the Customizer.
Now click the Image panel.
You can select the Image Type to be displayed among other image related options.
Hope that helps, let me know.
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