Logo images disappeared

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This topic is: resolved

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Viewing 10 posts - 1 through 10 (of 24 total)
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  • Author
    Posts
  • 09/13/2014 at 6:05 pm #303854
    Stefano
    Guest

    Hi.

    I updated to version 8.1.1 a few days ago and I just noticed that all the images I used to have a LOGO have disappeared. I use cMap 4.0.

    At the top of each entry in the admin area I see:

    ERROR: The $img_path variable has not been set.

    The images are gone and I cannot load a new one.

    How can I fix this? It is important.

    Thank you so much.

    Stefano

    09/13/2014 at 6:08 pm #303855
    Stefano
    Guest

    Also, many entries are still part of a category but they do not show up at all…

    09/13/2014 at 6:11 pm #303856
    Stefano
    Guest

    OK, second problem solved. It was just a matter of searches. But I still canno load nor see images.

    09/13/2014 at 7:14 pm #303864
    Steven Zahm
    Keymaster

    @ Stefano

    Best guess is that Connections is not able to automatically move any previous uploaded logos to the new folder structure which is why you would see that error.

    Can I get a temp admin account and FTP login so I can see why that would be the case. The login details can be posted here as a private reply. After you leave the private reply, please follow-up with a regular non-private reply so I am notified of the login details being posted.

    09/16/2014 at 6:35 am #304172
    Stefano
    Guest
    This reply has been marked as private.
    09/16/2014 at 6:36 am #304173
    Stefano
    Guest

    Thank you Steven!

    You got a pm ;-)

    09/16/2014 at 9:39 am #304192
    Steven Zahm
    Keymaster

    @ Stefano

    The issue was this was set in the wp-config.php file:
    define('CN_IMAGE_BASE_URL', '/wp-content/connection_images/');

    That would have been the incorrect base URL in the old Connections, not sure how that would have worked for you before … with the new Connections, that URL no longer is used which would cause the ERROR: The $img_path variable has not been set. error message.

    After I remove that, Connections worked just fine.

    Hope that helps!

    09/16/2014 at 4:56 pm #304270
    stefano
    Participant

    Thank you so much, Steven! Greatly appreciated.

    09/16/2014 at 5:47 pm #304272
    Steven Zahm
    Keymaster

    @ Stefano

    No problem!

    If I have not asked and you have a moment, I would truly appreciate a review as they really do make a difference. many thanks in advance!
    https://wordpress.org/support/view/plugin-reviews/connections

    12/18/2014 at 4:52 am #313086
    neus
    Guest

    Hello,
    Since the last pluggin connections update I can’t see in my web the logo images. I get this error message: The $img_path variable has not been set. And apart in the folder uploads / images-connections I have the permission 755 and I can’t change it. Can you help me?

    http://www.adede.org/directori/

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