[Jeff Foutch]

after upgrading to Version 0.7.4.1 all logged in users (except admin) cannot view their front-end entries. They can login and add/edit entries but they must log back out before they view them on the front-end.

[Steven Zahm]

@ Jeff Foutch

Which version were you upgrading from? Are you perhaps running a caching plugin such as Super Cache or W3TC?

[Jeff Foutch]

I have the Quick Cache plugin activated but deactivating doesn’t fix the problem. I upgraded from the previous version of Connections. I upgrade every time there’s the option to do so.

[Steven Zahm]

@ Jeff Foutch

You have to empty the page cache. Deactivating cache plugins generally does not empty the page and remove the rewrite rules they add to the htaccess file. Let me know the result.

[Jeff Foutch]

I’ve tried everything I know to do. I cleared the cache and even cleared the cache and then deactivated and deleted the Quick Cache plugin which I’m not sure I even needed. Still logged in users (other than admins) cannot search for business entries.

[Steven Zahm]

@ Jeff Foutch

Maybe I do not understand the issue you’re experiencing. How exactly is a user editing their entry? Where are they logging in and how? Are the entries public or private? Does the directory require login before the users can view the entries on the front end? What is the exact shortcode you are using? Are either of the shortcode override options checked on the Connections : Settings admin page under the General tab? What role are you users assigned? Did you have any role options set, other than the default, on the Connections : Roles admin page?

[Jeff Foutch]

How exactly is a user editing their entry?

– using the new Links addon

 

Where are they logging in and how?

– from the front-end using the Ajax Login plugin

 

Are the entries public or private?

– public

 

Does the directory require login before the users can view the entries on the front end?

– no

 

What is the exact shortcode you are using?

– [connections str_address_country='County' show_alphahead='true' show_alphaindex='true' repeat_alphaindex='true' page_limit='500' width='500']

 

Are either of the shortcode override options checked on the Connections : Settings admin page under the General tab?

– no

 

What role are you users assigned?

– s2Member Level 1

 

Did you have any role options set, other than the default, on the Connections : Roles admin page?

– add entry/edit entry

[Steven Zahm]

@ Jeff Foutch

Ok, this is a head scratcher. Can I get a temp admin account and a temp user account so I can see this?

[Jeff Foutch]

Great, thanks for your help. I have submitted a help desk ticket with the login information

[Steven Zahm]

@ Jeff Foutch

Ok, I figured it out. Currently, activating/deactivating or upgrading Connections will reset the roles settings to their defaults. That’s something I shouldn’t do, but I haven’t worked that out yet. Connections doesn’t take custom roles into account so the permission to view public entries is not applied to the custom roles. What this means that even if a user is logged in, because their role doesn’t have the right to view public entries so they can’t be displayed. The fix, for now, is to reset the S1 and S2 roles and then give them the add/edit capabilities again. The reset will ensure they are given permission to see public entries. I hope that makes sense.

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