[Judy Wilson]

Hi,

I know this issue has been raised previously but nothing from those posts has helped. Also, this site is an Intranet at a Medical Center and I have no access to or control over server/folder permissions etc. Can’t even demonstrate the problem.

Here’s my shortcode: [connections template='slim-plus' str_image='No Photo Available']

Even with this, all I see is the spinning wheel.

There are no errors in Firebug console. The image appeared in Connections when I was not using a template. Is there a workaround?

The image appears in the connections edit screen for that person/entry.

Any help is appreciated!
Judy Wilson

• This topic was modified 10 years ago by Judy Wilson.

[Judy Wilson]

Followup:
Is it necessary to have permalinks enabled for the image to appear?

I found a “failed to load the given url” error. Just went in and removed the image so at least the spinning image is gone.

Look forward to some insight on this issue. Thanks!

[Steven Zahm]

@ Judy

Two things.

Load the site up in Chrome, hit the F12 key and click the console tab. Paste all messages here.

Verify that the file cn-user.min.js file is being loaded.

[Judy Wilson]

Hi Steve, thanks for your help with this!

1.
cn-user.min.js is loading:
<script type=’text/javascript’ src=’http://www.mc.vanderbilt.edu/vanderbiltheart/wp-content/plugins/connections/js/cn-user.min.js?ver=0.7.6.6′></script&gt;

2. Here is the output in Chrome F12
Failed to load resource: the server responded with a status of 404 (Not Found) http://www.mc.vanderbilt.edu/vanderbiltheart/css/contentBoxes.css
Failed to load resource: the server responded with a status of 400 (Bad Request) http://www.mc.vanderbilt.edu/vanderbiltheart/wp-content/plugins/connections…derbiltheart/wp-content/connection_images/06_original.jpg&h=120&w=100&zc=2

Failed to load resource: the server responded with a status of 404 (Not Found) chrome-extension://bmagokdooijbeehmkpknfglimnifench/firebug-lite.js
Unsafe JavaScript attempt to access frame with URL chrome-extension://oknpjjbmpnndlpmnhmekjpocelpnlfdi/indicator.html from frame with URL http://www.mc.vanderbilt.edu/vanderbiltheart/?page_id=2923. The frame requesting access has a protocol of ‘http’, the frame being accessed has a protocol of ‘chrome-extension’. Protocols must match.
firebug-lite.js:2618

[Steven Zahm]

@ Judy

Can you grab the full URL, the error console truncated it, for the image from the page source for this:

Failed to load resource: the server responded with a status of 400 (Bad Request) http://www.mc.vanderbilt.edu/vanderbiltheart/wp-content/plugins/connections…derbiltheart/wp-content/connection_images/06_original.jpg&h=120&w=100&zc=2

Do two things, copy/paste it here and paste in the browser address bar and hit enter. You should, I hope, be presented with an error message, copy/paste that message here.

[Steven Zahm]

@ Judy

If the pasted URL is correct from the page source, this is the error message you should receive:

http://wpnepal.org/a-timthumb-error-has-occured-400-bad-request/

[Judy Wilson]

Hi Steve,

Thanks for your help. I will get back to you on this next week, when I have some more time.

Judy Wilson

[Judy Wilson]

Hi Steve,

I grabbed the error below from the console in Firefox, from the spinning circle that only shows the alt text. Is there a workaround for this, like even a different template? I have very little to no control over the server etc.

Thank you!
Judy

“NetworkError: 400 Bad Request – https://www.mc.vanderbilt.edu/vanderbiltheart/wp-content/plugins/connections/includes/timthumb/timthumb.php?src=https://www.mc.vanderbilt.edu/vanderbiltheart/wp-content/connection_images/judysite-shack.com_22aba313_original.jpg&h=120&w=100&zc=2&#8221;

[Steven Zahm]

Please deactivate and reactivate Connections.

You should find a .htaccess file here:
../wp-content/plugins/connections/includes/timthumb

Add the following to it:

<ifmodule mod_security.c>
<files timthumb.php>
SecFilterEngine Off
SecFilterScanPOST Off
</files>
</ifmodule>

• This reply was modified 10 years ago by Steven Zahm. Reason: Correct filename and add tag

[Steven Zahm]

@ Judy

Sorry, I meant this instruction for another support topic.

If you have little to no control. There’s one other option…

On the Connection : Settings admin page under the Images tab, change the medium image size to: 100px width and 120px height.

The you’ll have to edit the template file:
../wp-content/plugins/slim-plus/card.php

Remove this:

'height'   => 120,
'width'    => 100,

Lastly, you have to re-upload any images that you’ve already uploaded.

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