The Support Forum is closed. Not to worry! Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.
Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?
Please open a Support Ticket in your user account.
Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.
Please open a new support topic in the WordPress support forums for Connections.
I have all of your products and am using circled right now. ANYTHING I do in connections is painfully slow to load. I have less that 30 entries, and just doing a search under “manage” to find a certain member takes longer than 3 minutes to return results. Editing an entry is abo9ut the same, and saving is just as long. This is just horrible to deal with. I don’t have any excess plugins going, I have optimized the site and done everything I can think of. Suggestions?
I figured it out. It was Wordfence Security holding everything up.
Good to hear you found the source of the issue! Was it only affecting Connections or your whole site? I have been on many, many, sites where users had Wordfence and I’ve never seen that. Did you deactivate Wordfence or was there a specific setting that was the cause? Sorry for all the questions, trying to determine if there is some sort of plugin conflict.
It seemed to only happen once I went in to start editing entries. Once I did that, everything slowed to a crawl (the entire site). It could have been a setting in there somewhere. I’ll try re-activating and going through it a bit at a time when I have some patience :) Everything is working like a DREAM now. I LOVE this set- you guys are fantastic!
If you have a moment, I would truly appreciate a review as they really do make a difference. Many thanks in advance!
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